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DID YOU KNOW........We are OPEN from 8 am until 8 pm at our Park Road site for ALL patients

This means that during those hours you do not need to go to A&E if it is not an accident or a life threatening emergency

We also offer routine appointments during these hours

Ask at reception for further information

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WELCOME TO

PARK ROAD GROUP PRACTICE

New Weekend Opening Hours from 1st October.

From 1st October, local GP practices are working together to offer patients better access to GP appointments 

– find out what this means for you by clicking here

CQC

We are a well established GP Practice working from three sites,offering you a wide range of services and extended opening hours all in a friendly, welcoming environment.

 We hope you will find our website user friendly with a wealth of information about our healthcare services . Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

 

Our Vision is:

 

“A centre of excellence delivering high quality care where

 

patients and staff choose to be.”

 



Park Road, Old Dean and Heatherside Surgery Merge

  

On 1st April 2018, Park Road and Old Dean Surgery will be merging with Heatherside Surgery to become

                        ‘Park Road Group Practice’

Why?

It has been proven that working at a larger scale can help deliver the following benefits: 

  • Sustainability in providing services
  • Economies of scale through the ability to increase the volume and type of services offered to patients
  • The ability to offer increased/extended patient access
  • A greater chance of successfully bidding for funding
  • The ability to bulk buy and reduce costs
  • The ability to share facilities and premises
  • The possibility of sharing administrative work
  • The potential to gain greater clinical expertise and skills
  • The ability to offer greater training functions to develop a more skilled workforce
  • The potential to reduce workload pressures 

We remain committed to ensuring that local needs are met and the population variations will always be taken into account 

How will the appointments work?

All appointments will continue to be available as at present at your current surgery        

You will NOT need to travel to another site unless you choose to do so                 

 

Will this affect my named GP?

        Your named GP will not change and you will continue to have access to any GP at the surgery

       

Will I be able to call the same number?

        Yes, please continue to telephone your usual number

 

Prescriptions

There are no changes to the prescription ordering service or timescales. Patients that have registered for Patient Access can also order on line.


CHANGES TO THE APPOINTMENT

SYSTEM

  

To enable us to offer our patients an effective and reliable service we are introducing a new triage system

 

When you call the surgery, the receptionist will ask you to give some basic information about the reason for your call

 

Please do not be offended by this, it is to help the doctors prioritise medical need.

 

If you do not want to give this information please say that it is personal 

 


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Due to the rising demand and pressures at A&E departments, Park Road Surgery are working with Surrey Heath CCG to try to reduce unnecessary attendances: Click here to find out more

 

 


 

Register at the surgery today for the Online Services

 

You can now:

  • Access aspects of your medical records held by the practice 

  • Book appointments

  • Request repeat medication 

 

 ALL ONLINE

You can collect a form for online registration at reception. (with photo ID)It's very important that only genuine patients are granted internet access. The best way we can ensure this is to see photographic ID.

 

If you need any extra assistance during this change, please let us know and we will be happy to help

 

Click here for online services  Patient Access

(Site updated 02/10/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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