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We would like your views about the Practice. We are asking if patients would like to give their email address so we can contact you every now and again to ask some questions. Your contact details will only be used for this purpose and will be kept safely.

If you would like to be involved please print and complete this form and return to reception at any site.

Patient Participation Group

We are sad to announce that Dr Jason Shirley-Mansell will be leaving us at the beginning of December for pastures new. We would like to thank him for all his hard work and we wish him every success in his new post.

All 3 sites will be closed on Thursday 19th December from 12 till 2pm. If you need to contact a doctor urgently during this time please telephone 01276 670056

From 15th January 2020, our Heatherside site will be open on a Wednesday afternoon until 6pm on a temporary basis

Repeat Prescriptionsmulticolour_pills

Important Prescription Information

The online prescriptions service has changed. Please see below.

Patients on long-term medicaition can order repeat prescriptons in a number of ways:

  • In person - drop your repeat slip in at the surgery via one of our secure post boxes with the required items clearly marked.
  • By post - send it to us with a stamped addressed envelope if you want us to post it back to you.
  • Online - Ordering your Prescription Online

    You can now submit a request for your Repeat Medication. This service, which is available through Patient Access  allows you to view all the items in your repeat medication list and select the ones you wish to request.

    It's very important that only genuine patients are granted online access. The best way we can ensure this is to issue patients with a Registration Letter, which you must collect in person from your practice, please bring in 2 forms of ID and complete an application form. You cannot order repeat prescriptions online without one.

  • Via your pharmacy - using the repeat collection service.

Pharmacy Selection

You can now select the pharmacy you wish your presciptions to go to. This service works for all repeat prescriptions including internet, postal or those brought by hand or by your pharmacy repeat collection service. To use this service please complete the form available in surgery or as a download by clicking on the link below. Note that any prescriptions ordered where we do not have a Choice Form will be kept at reception and not passed to a pharmacy on an ad-hoc basis.

Select a Pharmacy Form

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification will either appear on your repeat slip or we will write to you or ring you. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

48_hoursPlease allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. If you have your prescriptions sent to or managed by a pharmacy please allow a further 48 hours for them to dispense your medication.

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