This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Patient Participation Group

From 15th January 2020, our Heatherside site will be open on a Wednesday afternoon until 6pm on a temporary basis

CORONAVIRUS UPDATE  23rd March- Following advice

If you are unsure if you are in the High Risk category - please do not call the surgery. If you think you are please self isolate. Letters will come out over the next week from NHS England.

Please can all patients continue to follow all isolating and social distancing advice given by the government

Important information patients about GP appointments

As you will be are aware, COVID-19 (Coronavirus) is a new illness that is spreading across the UK. As such, Park Road Group Practice are taking actions to protect our patients, our staff and our community by introducing a new telephone triage system for GP appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.

GPs will no longer be working in the usual way. There will be no routine GP work carried out during these unprecedented times. If you need medical advice that you cannot get from self-help guides or the Pharmacist please use e-consult below.

If you need urgent medical advice please call the Surgery

Nursing appointments will continue only for essential clinics all other appointments will be cancelled. we ask you to consider the national guidance before visiting the practice


Stay at home for 14 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.


You do not need to contact 111 to tell them you're staying at home.


Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 14 days


Only call 111 if you cannot get help online.


We thank you for your co-operation and understanding. As you are aware, the situation is evolving daily and we will keep you updated via our website and text messaging service.”

A new Surrey coronavirus helpline set up by Surrey County Council went live today, to give non-medical advice and community support. This is for Surrey residents who need support from the community, or who want to help others. It’s not a medical helpline but will offer practical help in the community, working closely with district and boroughs and the local resilience forum.

The helpline is number is 0300 200 1008 and will run Monday to Friday, 9am to 5pm.

Comsult online



We are upgrading the surgeries

Reception areas, Clinical rooms, IT and Telephone Systems are all getting a


Please bear with us whilst we make the improvements.




We are a well established GP Practice working from three sites,offering you a wide range of services and extended opening hours all in a friendly, welcoming environment.

 We hope you will find our website user friendly with a wealth of information about our healthcare services . Find out when we’re open and what to do when we’re not, all from the comfort of your own home.



Our Vision is: 

“A centre of excellence delivering high quality care where  

patients and staff choose to be” 


           New Weekend Opening Hours

From 1st October, local GP practices are working together to offer patients better access to GP appointments 

– find out what this means for you by clicking here

Due to the rising demand and pressures at A&E departments, Park Road Surgery are working with Surrey Heath CCG to try to reduce unnecessary attendances: Click here to find out more


Register at the surgery today for the Online Services

You can now:

  • Access aspects of your medical records held by the practice 

  • View test results
  • Book appointments

  • Request repeat medication 

You can collect a form for online registration at reception. It's very important that only genuine patients are granted internet access. The best way we can ensure this is to see photographic ID and separate proof of address

(Site updated 23/03/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website