We are sad to be saying goodbye to Dr Ramona Knox.
Dr Knox is moving to the Midlands with her family and we will miss her greatly. Dr Knox has been a highly valued member of the team.
We wish Dr Knox and her family all the very best.
If you are a patient of Dr Knox you will be reallocated a new GP but not until the pandemic level is lower – at the moment as I hope you appreciate it is all hands to the deck. We do recommend that you try to see the same GP for continuity. More on new appointment availability coming soon.
NHS APP and e-consult
Find out more about these exciting new services on our home page
NEW WEEKEND OPENING HOURS
Local GP practices are working together to offer patients better access to GP appointments – find out what this means to you in Further information - Improved Access or continue reading below:-
Changes to Extended Access to General Practice services in Surrey Heath
As part of a national initiative, local GP practices are working together to offer patients better access to GP appointments in Surrey Heath. As well as some local GP practices offering in-house extended hours for their patients, Surrey Heath Clinical Commissioning Group (CCG) has commissioned providers to offer a range of additional appointments with our local GPs, Nurses and Health Care assistants, providing greater appointment availability and flexibility for people.
The service commissioned by the CCG means that people living in Surrey Heath can access additional appointments outside of normal practice hours. People must be registered with a GP surgery locally to qualify, and appointments can only be made in advance through their own GP practices. Please note the service cannot accept walk-in patients.
If urgent care is required, please call NHS111 for advice.
Additional weekend appointments will be available at designated practices throughout Surrey Heath. These appointments are for routine general practice issues only and not for emergency care. The location will alternate each week and Sunday appointments will be hosted at North Hampshire Urgent Care centre at Frimley Park Hospital. Patients will be reminded of the location of their appointment at the time of making a booking.
To arrange an appointment, speak to your practice receptionist. Alternatively, the telephone number for booking on a Saturday or Sunday (for on the day appointments) is 01276 949999. Please note this will not be in use any other days.
Further information, including FAQs and locations of additional appointments can be found here: http://www.surreyheathcommunityproviders.co.uk/improved-access-to-gp-practices/
EXTENDED OPENING TIMES
The surgery is committed to providing extra staff and resources for our patients by opening at the Park Road site from 8am - 8pm Monday to Friday (the 7.30am clinics on a Tuesday and Thursday also remain). In view of these extended hours we would encourage patients to contact the surgery in the first instance before visiting the A&E department at Frimley Park Hospital.
Have you booked your seasonal flu vaccine yet? Our clinics are filling up fast
Park Road Group Practice is pleased to provide online services.
Making an Appointment Online
You can now book and cancel doctor’s appointments online. This service, is available through Patient Access
It's very important that only genuine patients are granted internet access. The best way we can ensure this is to issue patients with a Registration Letter, which you must collect in person from your practice. You cannot book appointments online without one.
Ordering your Prescription Online
You can now submit a request for your Repeat Medication. This service, which is available through Patient Access allows you to view all the items in your repeat medication list and select the ones you wish to request.
It's very important that only genuine patients are granted internet access. The best way we can ensure this is to issue patients with a Registration Letter, which you must collect in person from your practice. You cannot order repeat prescriptions online without one.