Worried about your child ?

PARK ROAD GROUP PRACTICE - UPDATE

As we continue to try to recruit new GP’s and improve access to a variety of healthcare professionals, we are making some changes to our opening times.

We have worked hard to continue to offer access to medical care from 8am to 8pm Monday to Friday. 

How do I make an appointment?

You can contact us by using the e-Consult service online, via the ‘Frimley Healthier Together’ App (for patients 0-17 years of age) or by calling us in the usual way. Either method will require you to answer a few questions so that we can provide the most appropriate appointment.

Whether you contact us online or by telephone, your request will be reviewed by the duty team which is led by a GP.

We do ask that you please avoid calling on Monday morning unless it is medically urgent – this is our busiest time.

When will my appointment be?

For all new conditions, you will usually be allocated an appointment within two weeks, unless an appointment outside of this period is requested or necessary. 

Continuity of Care

For ongoing conditions, where possible we seek to encourage patients to see or speak with the healthcare professional who has been dealing with their case. In these circumstances, or if medically more appropriate, the appointment offered may be further in advance of two weeks.

Our new opening times are:

Park Road Surgery: 
Mon/Tue/Wed/Thu/Fri      8am - 8pm

Old Dean Surgery:
Mon/Tue/Thu/Fri        8am - 6pm 
Wed                               8am – 1pm

Heatherside Surgery:       
Mon/Tue/Wed/Thu    8am – 6pm
Fri                                   8am – 1pm

Saturday opening

We are also pleased to be able to offer a variety of appointments on a Saturday from 9am to 5pm.

This has been made possible by working closely with 6 other Practices in the local area on a rotational basis. Therefore, you may be offered a Saturday appointment at one of our neighbouring surgeries.